Before we get into how to select a computer repair shop, let’s take a look at some of the common causes of computer failure and then we will cover a few things to consider when taking your computer in for repairs.
I am sure you have experienced the frustration of a computer breakdown. Nothing has the ability to ruin a perfectly good day than to have a computer crash in the middle of getting a job completed. With most businesses the fear of losing data is even greater than the fear of a system crash.
It won’t come as any surprise that the most common cause of a computer failure is a virus. For the most part, modern computer hardware is reliable and is usually not the primary reason that your computer fails.
How do I know if my computer is infected?
- You notice it is running more slowly than usual
- The screen appears to lock up
- A program that used to load quickly is now taking several minutes to load
- You are seeing an inordinate amount of popup windows
- Your computer actually reboots itself
- The blue screen of death
- You are receiving error messages
We have all heard about computer viruses but we don’t think much about them until they strike us. Then we start wondering “When was the last time I did a backup of my data?”
If you suspect that you have a virus the first line of attack is to run anti-virus software that identifies and removes the virus. If the program is not showing a problem then you probably have a hardware problem and will need the services of a local computer repair shop.
Selecting the Best Computer Repair Shop
Location – no one wants to drive across Myrtle Beach to have their computer repaired. However, you don’t want to run to the guy down the street that works out of his garage either. Sometimes driving a short distance is worth it to get the best service and support.
Professionals – Although you can’t always judge a book by its cover, there are obvious indications as to the professionalism of a computer repair facility. Were you greeted promptly when you entered the store? Was the staff dressed in an appropriate way? We are not talking suits here, but were they clean and neat? What was the condition of the store when you arrived?
Turnaround time – how soon can they get your computer back to you? If you are business owner this can be critical. It is common for repairs to take a few days. Ask them when you drop off your computer for a time estimate. A good shop will always call you if the computer repair time runs longer than expected.
Experience – how long have they been in business? If they have been in the same general vicinity for several years then it is fair to assume they know what they are doing.
Affordability – you need to get your computer repaired but you also don’t want to pay more than the cost of a new system. Labor is always the biggest expense in any repair or upgrade. Don’t be afraid to ask lots of questions before you leave your computer for repair.
Free evaluation – is the shop willing to run a diagnostic test on your computer free of charge? This will give you an idea of whether you want to pay for the repair or purchase a new system. This also indicates the shop is truly interested in what is best for their customers and not just in computer repairs.
Warranty – does the repair shop offer a warranty on their work? They should stand behind their work and offer limited time coverage.
Certified Technicians – always inquire as to the certification of their technicians. Make sure the certification is for the type of computer that you need repaired. For example, if you need an Apple computer repaired a technician that is certified only in Windows based computers won’t be able to help you.
The next time you have a computer failure give us a call for a free diagnostic of your computer. Our technicians are certified to perform computer repair on Windows, Apple and Linux systems.
We are computer repair experts!